Shipping
Do you offer free shipping?
We provide free shipping to most countries and regions, with the exception of remote areas and countries where additional shipping charges may apply. You can see the specific shipping fees for your address during checkout.
How long does it take for orders to be processed and shipped?
Under normal circumstances, orders are processed and shipped within 24 hours if the product is in stock. In cases of low inventory, we will communicate with you via email to provide specific shipping times.
Do I need to pay customs for my international order?
In most regions we ship locally so there is no customs tax that is required upon delivery.
Do you ship internationally?
We currently ship to the US, Canada, Australia, New Zealand, the United Kingdom, and most EU countries. We're rapidly expanding to other countries and encourage you to sign up for our mailing list to stay updated on our latest news
How can I get an invoice for my order?
Please reach out to our customer service team at support@umitecbeauty.com and someone will be in touch shortly to help you with your request. *All invoices must be requested.
Products FAQs
Are Umitec 4-in-1 LED Therapy Face Mask FDA cleared?
Yes! All Umitec devices have been FDA cleared and CE certified. In addition, all devices conform to international safety standards, including eye safety.
Should I use the device morning or night?
Umitec\ devices have benefits for both AM and PM users. Early Birds, wake up those skin cells, and start your day with an instant glow that lasts all day. Night Owls, ease your skin into its regenerative process and calm your skin for your best sleep. Consistency is key, so find what works best with your routine!
Do you have clinical studies?
Of Course! You can review our bibliography of over 15 clinical studies.
My face is red after treatments, is that normal?
Yes, some users might feel a slight warming sensation, but this warming effect is usually minimal. Since your body produces natural warmth, having the device so close to your body can create a warming sensation. Your device should never feel hot to the touch.