Shipping
Do you offer free shipping?
We provide free shipping to most countries and regions, with the exception of remote areas and countries where additional shipping charges may apply. You can see the specific shipping fees for your address during checkout.
How long does it take for orders to be processed and shipped?
Under normal circumstances, orders are processed and shipped within 24 hours if the product is in stock. In cases of low inventory, we will communicate with you via email to provide specific shipping times.
Do I need to pay customs for my international order?
In most regions we ship locally so there is no customs tax that is required upon delivery.
Do you ship internationally?
We currently ship to the US, Canada, Australia, New Zealand, the United Kingdom, and most EU countries. We're rapidly expanding to other countries and encourage you to sign up for our mailing list to stay updated on our latest news
How can I get an invoice for my order?
Please reach out to our customer service team at support@umitecbeauty.com and someone will be in touch shortly to help you with your request. *All invoices must be requested.
FAQs & Product Support
Is the Umitec LED mask safe for all skin types and tones?
Yes. The Umitec LED Mask Series 2 is SGS-certified and clinically tested to be safe for all skin types and tones. If you have a specific skin condition (such as photosensitivity, psoriasis, or recent cosmetic procedures), we recommend consulting your dermatologist before use.
What are the benefits of each light mode?
- Red + Near-Infrared (Anti-Aging): Boosts collagen, reduces fine lines, improves elasticity.
- Blue (Anti-Acne): Targets acne-causing bacteria and reduces breakouts.
- Yellow (Soothing): Calms skin, reduces redness and irritation.
- Green (Brightening): Helps with pigmentation and evens skin tone.
- Complete Mode: Combines multiple wavelengths for overall skin health.
You can adjust intensity (Low/Medium/High) based on your comfort level.
Is it possible to use the wireless red light therapy mask while it is charging?
For the Umitec LED Therapy Face Mask, please ensure the remote/control unit is disconnected from the charger before use. It must operate unplugged for safety and proper functionality.
Who should avoid using this LED face mask?
Avoid using the mask if you:
- Are taking photosensitizing medication.
- Have open wounds, active skin infections, or severe dermatological conditions.
- Are pregnant or breastfeeding (consult your doctor first).
- Are under 18 years old.
Is this safe for all ages and genders
Yes, Umitec 4-in-1 LED Therapy Face Mask is safe for all adults (18+) and genders.
How does red light therapy work
Red light therapy uses photobiomodulation to reduce the signs of aging, this sounds complicated but it's not! When light is emitted from the mask it travels in photons which carry energy. Due to their wavelength, red light photons are absorbed in the dermis layer of the skin helping to produce more collagen in the dermis. More collagen will help the skin appear plump and firm reducing appearance of fine lines.
What makes Umitec Mask Clear different from other LED masks
Umitec LED Therapy Face Mask ,with 615 light beads, it is far less expensive than the well-known mask brands available. It's barely a third of what they charge. With four modes—deep anti-aging (suited for those over 35), initial anti-aging (ideal for those over 25), redness and acne eradication, and calming mode—it emphasizes affordability. There are three intensity levels for each mode. Your skin issues can be successfully resolved with the help of the screen-equipped remote control. Ordinary individuals may buy this medical beauty mask at home.
How should l clean the red light therapy mask?
Wipe the mask with a damp cloth, then dry it thoroughly, Avoid using abrasive or chemical cleaners, Eve pads can be removed and washed separately
Is it safe to use LED technology near my eyes?
Absolutely! The Umitec 4-in-1 LED Therapy Face Mask Clear is FDA-cleared, meaning it meets safety standards and can be used without protective goggles. The mask is designed to lie directly on your skin, and its LED lights are placed at a clinically safe distance from the eye area.
The Umitec 4-in-1 LED Therapy Face Mask Clear has removable eye pads for added comfort. You can choose to use the mask with or without the pads—both options are safe for your eyes. Whether you keep your eyes open or closed, the device remains effective and comfortable.
If you have underlying eye conditions or take light-sensitizing medications, we still recommend checking with your physician to ensure it's the best option for you.

